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All Servers Pokémon Stuck in Party

tdacunha

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tdacunha
silver server
there is a jigglypuff, sandslash, and a shiny pidgeotto all from kanto stuck in my party. If you could move these to my box that would be great. Thanks!!

I apologize for the inconvenience and delay. I have moved your stuck pokemon into your PC. ~ TrollDaddy
 
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ZRHCKR

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Hello, my IGN is Zrhckr in Silver server. I Have a Pidgeot, Alakazam and Snorlax from Kanto stuck in my party. I am currently in Hoenn.

I have moved your pokemons to the PC, it would be in one of your last boxes. - Nezuko
 
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Noluby

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Are some Pokémon stuck in your party and you would like to have them removed?
If so, please post a reply with your in-game name and your server. A Staff member will remove them from your team and place them in the last slots of your PC.

Please remove all items held by your stuck Pokémon, otherwise you may lose the items.


Why did this happen?
There are two possible ways why it happened to you.
  • Our client had a bug. All Pokémon you caught (Only counts for players in story mode) may had a wrong region as caught region. This means when you were in Johto, you caught Pokémon which were accidentally registered as Kanto Pokémon in our database. As you cannot use Kanto Pokémon in Johto until you have 8 badges, they will be stuck and cannot be removed as player.
  • A merge issue. Sometimes when you merge your account, while you haven't finished the story part of your current region, your party may contain few old Pokémon of your previous regions. As you cannot use Pokémon from previous regions until you have 8 badges in your current region, they become stuck in your party.
When a staff member removes them, can I use them later?
They will be locked in your PC until you have completed 8 badges in your current region. We can unfortunately not avoid that, but they will not be deleted!

Can I avoid that?
Sadly, no. However, once we have removed the Pokémon from your party, the bug shouldn't occur again.

Will I get any problem when I don't let them be removed?
No, but they are stuck in your party and you cannot re-order them.



We are sorry for the inconvenience caused.

game name: Noluby
Silver server

Just started playing again and have a Beautifly and Bidoof stuck in my party

Your pokemons have been moved. It should be at the last slot of your PC. Have a nice day - HappyMango
 
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bigmanrobbie

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Feb 20, 2016
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Server: Silver
Username: bigmanrobbie

Can you tell me which pokemons are stuck in your account? Have a nice day - HappyMango
 
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richnewman

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All set

I'm glad that your problems have already been solved. Have a nice day - HappyMango
 
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AxLien

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Hi
AxLien on gold
A Sentret lvl 2


I'm glad that your problems have already been solved. Have a nice day - HappyMango
 
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timarceus

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Jan 1, 2016
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timarceus, silver server. My Butterfree
Thanks

Are your problems already solved? I couldn't find a stuck butterfree in your account. Have a nice day - HappyMango
 
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PotatoGor

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PotatoGor Gold server, thz so much :_:

Can you tell me which pokemons are stuck in your account? Have a nice day - HappyMango
 
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Blambo

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ING: Blambo
Server: Silver
I have a paras and a beedrill stuck in my party :,)

Your pokemons have been moved. It should be at the last slot of your PC. Have a nice day - HappyMango
 
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