Mirajay Posted April 10, 2019 Share Posted April 10, 2019 Hi, i cant seem to log into the website with the account i play the game with, it just says "the requested user Asiastaar could not be found" It is not a password problem either because im playing with that account right now. Account: Asiastaar Link to comment Share on other sites More sharing options...
Juliph Posted April 10, 2019 Share Posted April 10, 2019 Hi, i cant seem to log into the website with the account i play the game with, it just says "the requested user Asiastaar could not be found" It is not a password problem either because im playing with that account right now. Account: Asiastaar Hi there, @Mirajay To address your issue, could please try changing your Email on your Dashboard to a email you haven't used. Let me know here if it works or if doesn't work for you. Looking forward to your answer! :) With kind regards, Juliph Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Unsolicited messages will be magically destroyed Link to comment Share on other sites More sharing options...
Mirajay Posted April 11, 2019 Author Share Posted April 11, 2019 Hi there, @Mirajay To address your issue, could please try changing your Email on your Dashboard to a email you haven't used. Let me know here if it works or if doesn't work for you. Looking forward to your answer! :) With kind regards, Juliph Hello, thank you for helping, but this did not resolve the problem =( I tried logging in with the username and the new e-mail address, but i still see the error message Link to comment Share on other sites More sharing options...
Mirajay Posted April 16, 2019 Author Share Posted April 16, 2019 Im still having this problem, anyone got any ideas? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 22, 2019 Administrator Share Posted April 22, 2019 As i can see that AsiaStaar logged on the forum Thursday, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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