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change username


Sephex

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It's been a while since I send the request with 500 coins ,and it seems that it is still pending.

I would appreciate if any staff can take over

https://prnt.sc/tnc9hl

 

Hi there @Sephex

 

First of all I would like to apologize for the delay experienced.

The delay is caused by the fact that whenever players issue a request to change their name, our Game Master team has to make the proper investigation in order to make sure that the account is eligible for that by following one of our internal change-name policy. Due to that, and the fact we receive many requests, it might take a while to process each one of them.

Anyway, I have personally review your account/request and accepted it, remember to use your new username to log in the game.

 

Have a wonderful day !

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Please do not contact staff members for private support

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