Cant Join (and yes i have the newest version)

[Darkvoli]

Hello, during i beat a gym leader i make with my pokemon 24 lvl from 18 to 42 after killing his pokemon (150000 exp), few seconds later i disconnect from the silver server and cant relogin. I can login in gold but not in silver pls help me

 

Updated: Okay i can login after 5 minutes, but i lose 8 lvl the fight and new abilitys

Edited August 18, 2020 by DarkVoli

[Nezuko]

Hello, during i beat a gym leader i make with my pokemon 24 lvl from 18 to 42 after killing his pokemon (150000 exp), few seconds later i disconnect from the silver server and cant relogin. I can login in gold but not in silver pls help me

 

Updated: Okay i can login after 5 minutes, but i lose 8 lvl the fight and new abilitys

Greetings, @DarkVoli

Sorry for the inconvenience.

Sometimes the servers crash and it kicks everyone from it, when this happens sometimes some users get rolledback and lose part of their progress on this process, i hope you understand it and i would like you see this quote:

Lost by crash issues, disconnections and rollback

 

Some times when the game crashes/stuck, you might lose some of your progress Keep in mind that game is in BETA and crashes can happen any time. you will not be given anything you lost in rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, further action can not be taken for it. [/Quote]

 

Also i would like to suggest you join our DISCORD SERVER to know when this crashes happens or when you should not pvp or do other things when the servers are unstable.

 

Have a great day,

Nezuko