Jayzwow Posted November 7, 2020 Share Posted November 7, 2020 during my bug catching contest at 9:37am (EST) 8/11/2020, the servers dced (not my client side) and made me lose my one chance at finally getting the wings because my luck has been terrible i attached the screenshot of my pokemon i caught which would have easily given me the win, can this please be resolved or something cause its so frustrating that i am going to have to wait another day to even attempt it which i wont even get another pokemon with similar points to win it again. could you please like teleport me to the rewards area where i can get my pokemon evaluated and my prize given accordingly. stuff like this makes me allways worried to engage in any content that is locked behind a daily/weekly cooldown. Please could i get helped out this one time. Link to comment Share on other sites More sharing options...
Noxious Posted November 8, 2020 Share Posted November 8, 2020 13 hours ago, Jayzwow said: . Hey there! I am really sorry for the inconvenience you are experiencing. After the server disconnected, were you not teleported to the Hall where you could submit the Mothim you've caught? Looking forward to your response. Kind regards, Noxious General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
Jayzwow Posted November 9, 2020 Author Share Posted November 9, 2020 Hey Noxious, after i had re connected i believe because i may have been in a encounter with another pokemon and had disconnected it teleported me to the last visited pokecentre which for me was Viridian City thats what had me a bit confused aswell, as i thought in the case of a server disconnect my bug catching event would forcefully end and allow me to submit my pokemon that i had already caught but this was not the case. I very much appreciate you looking into this for me and i am excited to hear your response! Thanks again, Jay Link to comment Share on other sites More sharing options...
Noxious Posted November 9, 2020 Share Posted November 9, 2020 10 hours ago, Jayzwow said: . Hey there! I just contacted Content Scripter about your issue and unfortunately there is no way we can help you with your issue. The only way for you to get the wings is to do the Bug Catching Contest again. Keep in mind that the BCC resets at the same time for everyone each day at 00:00 GMT+0, so you don't have to wait 24 hours after you've done it the last time. Once again, I am really sorry about how this turned out, but I hope you have a great day regardless of what happened. Kind regards, Noxious General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
Jayzwow Posted November 10, 2020 Author Share Posted November 10, 2020 allrighty.. thanks anyways Link to comment Share on other sites More sharing options...
Noxious Posted November 11, 2020 Share Posted November 11, 2020 Locked as resolved. General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
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