pokedollars disappear

[Xzumerx]

Today when entering the game I noticed a loss of 400k of pokedollars and the only strange thing that happened to me could be said that I was in battle against a wild pokemon and I lost my internet connection, but the amount of money lost seems very absurd I wanted to see if I can be reimbursed for the lost money :(.

This is a photo from yesterday where I made a trade to serve daycare and the other photo is from today.

[Maisa]

Hi there @xzumerx

 

Sorry for the inconvenience.

 

Fortunately whenever you black out in a wild battle, you will lose 5% of your total money, to a maximum of 50k.

After checking our tools, in your case, it seems that you've bought a Klefki on the 13th of April, as well as a Gligar, before you traded your Pokemon to be trained. Unless there was a specific bug in which made you lose money, it is most likely that your money went to these purchases.

 

I hope that helped you in this issue. Please let me know if you need to know anything else.

Have a lovely day!