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FPS issue


Hannan12

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Since the new update, my graphic seems to be downgraded to 30fps, it used to work on 60fps. I can adjust the slider to 60 and more, but it won't affect the fps. It stays 30fps. Would love to get a quick solution, 30fps is making my head dizzy.

Hnnn#5949

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Hi there @Hannan12. Apologies for the inconvenience. 

 

Would you mind sharing a little bit more details so I can help figure out your issue ? 

  • What device is this happening on ? 
  • If on PC, have you tried re-installing your graphic card drivers ? 
  • Does this happen on other games as well ?
  • Is v-sync activated on your device ? 

Looking forward to your answers. 

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

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7 hours ago, Midsommar said:

Hi there @Hannan12. Apologies for the inconvenience. 

 

Would you mind sharing a little bit more details so I can help figure out your issue ? 

  • What device is this happening on ? 
  • If on PC, have you tried re-installing your graphic card drivers ? 
  • Does this happen on other games as well ?
  • Is v-sync activated on your device ? 

Looking forward to your answers. 

I am using a Redmi Note 8 on Android platform. No It doesnt happen on other game as I mentioned, PRO used to work at 60fps on my device in previous version.

V-Sync isnt activated.

Hnnn#5949

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On 9/8/2021 at 9:46 PM, Hannan12 said:

I am using a Redmi Note 8 on Android platform. No It doesnt happen on other game as I mentioned, PRO used to work at 60fps on my device in previous version.

V-Sync isnt activated.

 

We can try some things but unfortunately a phone is much more limited compared to a computer to troubleshoot FPS issues. 

  • Did you went through any update on your phone recently ? 
  • Try disabling animations/lightning effects in PRO settings / Try running v-sync on PRO as well. 
  • Try closing as much apps as possible when playing PRO 

Let me know if any of those helped. 

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

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