Jiajunishere Posted September 23, 2021 Share Posted September 23, 2021 Hi my account got reset recently. I can log in. Character can face up down left right but cannot move at all. Chat is working fine as well. Resync doesnt work, also tried to restart and login a few time also doesnt work. please help thanks. Link to comment Share on other sites More sharing options...
Norex Posted September 23, 2021 Share Posted September 23, 2021 Could you try to disable the controller on your keybinding settings and see if that fixes it? My Pokemon Shop My Pokemon Wishlist Ascension Guild Page Link to comment Share on other sites More sharing options...
Jiajunishere Posted September 24, 2021 Author Share Posted September 24, 2021 Nope. Still unable to move. Please assist! Link to comment Share on other sites More sharing options...
Ratedbeast Posted September 24, 2021 Share Posted September 24, 2021 Try double clicking on the screen and try moving. Whenever I got stuck like this, double click fixes my problem. Maybe it helps you? Link to comment Share on other sites More sharing options...
Rayn139 Posted September 24, 2021 Share Posted September 24, 2021 TRY REDOWNLOAD CLIENT Link to comment Share on other sites More sharing options...
Jiajunishere Posted September 24, 2021 Author Share Posted September 24, 2021 My other account have no issue only this account. I dont think it's the client problem. Probably because my account just got reset then it's stuck? Link to comment Share on other sites More sharing options...
Jiajunishere Posted September 25, 2021 Author Share Posted September 25, 2021 Still cant move. Tried everything. Link to comment Share on other sites More sharing options...
Exotyc Posted September 29, 2021 Share Posted September 29, 2021 On 9/23/2021 at 7:02 PM, Jiajunishere said: Hi my account got reset recently. I can log in. Character can face up down left right but cannot move at all. Chat is working fine as well. Resync doesnt work, also tried to restart and login a few time also doesnt work. please help thanks. Hi there! I'm sorry for the inconvenience and the late reply. Please follow this procedure and let me if it works. 1. Open the console with F2 or from mobile through the settings. 2. Type Clean reg and enter Kind regards, Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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