Baoquynh3723 Posted September 24, 2021 Share Posted September 24, 2021 Same as Above Link to comment Share on other sites More sharing options...
Norex Posted September 24, 2021 Share Posted September 24, 2021 Could you try to disable the controller on your keybinding settings and see if that fixes it? 1 My Pokemon Shop My Pokemon Wishlist Ascension Guild Page Link to comment Share on other sites More sharing options...
Baoquynh3723 Posted September 27, 2021 Author Share Posted September 27, 2021 On 9/24/2021 at 3:01 PM, Norex said: Could you try to disable the controller on your keybinding settings and see if that fixes it? I tried that, but it not work. I also redownloaded the game serveral times. Still nothing happen. This happen when Q8 reset my account . Someone please help. Link to comment Share on other sites More sharing options...
Exotyc Posted September 29, 2021 Share Posted September 29, 2021 On 9/24/2021 at 9:46 AM, baoquynh3723 said: Same as Above Hi there! I'm sorry for the inconvenience and the late reply. Please follow this procedure and let me if it works. 1. Open the console with F2 or from mobile through the settings. 2. Type Clean reg and enter Kind regards, Exotyc 1 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Baoquynh3723 Posted October 1, 2021 Author Share Posted October 1, 2021 On 9/24/2021 at 3:01 PM, Norex said: Could you try to disable the controller on your keybinding settings and see if that fixes it? I did , but the command said " Cleaned all present setting" then out the game, my account is baoquynh3723 Link to comment Share on other sites More sharing options...
Baoquynh3723 Posted October 2, 2021 Author Share Posted October 2, 2021 i tried to use another account and there was no problem, only baoquynh3723 suffer this issue. Link to comment Share on other sites More sharing options...
Baoquynh3723 Posted October 3, 2021 Author Share Posted October 3, 2021 On 9/30/2021 at 12:57 AM, Exotyc said: Hi there! I'm sorry for the inconvenience and the late reply. Please follow this procedure and let me if it works. 1. Open the console with F2 or from mobile through the settings. 2. Type Clean reg and enter Kind regards, Exotyc can u help me :< Link to comment Share on other sites More sharing options...
Exotyc Posted October 3, 2021 Share Posted October 3, 2021 1 hour ago, baoquynh3723 said: can u help me :< Please check now again. Let me know if you can move or not. 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Baoquynh3723 Posted October 4, 2021 Author Share Posted October 4, 2021 I can now, thank you very much Link to comment Share on other sites More sharing options...
Exotyc Posted October 5, 2021 Share Posted October 5, 2021 On 10/4/2021 at 12:01 PM, baoquynh3723 said: I can now, thank you very much I'll lock this as resolved. Have a nice day! 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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