Hello there, and foremost, I'm sorry for the inconvenience;
Could you elaborate about your issue? What error do you get? Do you still have the .dll file, or it doesn't extract/deletes itself? Which OS are you playing on?
Try to run the game in admin mode, and compatibility mode;
also add an exception for the game to your firewall and antivirus if you haven't yet!
Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ?
I'm looking forward for your answer; until then, I wish you a good day :Grin:
I´m very thankfull for the help. I got it and I´m playing now. Thank you for the information!