Romeom

Hey, I'm having an issue that may require help from the higher ups. I was in Route 11 and went to the loading zone to Vermilion City but it didn't start loading the next area, so I sat in the loading zone for a bit. After about a minute I decided to try for the Route 12 exit instead, when I got to the loading zone for there it loaded instantly, but it sent me to Vermilion City. Though my character model is nowhere on screen & it seems that I cannot move or interact with my surroundings. Menus, chat and interacting on players still works fine. I tried logging out & restarting game and other recommendations in the FAQ, they didn't help.