Sooperapple

My client is stuck on "Checking Map Version" <r><SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>PRO Username:<e></e></B><e></e></COLOR><e></e></SIZE> sooperappl<br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>Do you have active membership?:<e></e></B><e></e></COLOR><e></e></SIZE> No<br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>Your knowledge about PRO:<e></e></B><e></e></COLOR><e></e></SIZE> Beginner<br/> <br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>What have you done before the problem was there?<e></e></B><e></e></COLOR><e></e></SIZE><br/> <I><s></s>Played on PRO<e></e></I><br/> <br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>What have you already tried to solve the problem?<e></e></B><e></e></COLOR><e></e></SIZE><br/> <I><s></s>Deleting and reinstalling PRO<e></e></I><br/> <br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>Description and Message<e></e></B><e></e></COLOR><e></e></SIZE><br/> <I><s></s>My client is stuck on "Checking Map Version", it isn't loading, it is just frozen on that screen.<br/> <br/> <br/> <br/> <br/> Ps. there isnt enough room to write my full PRO username: sooperapple<e></e></I></r>

My client is stuck on "Checking Map Version" <r><SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>PRO Username:<e></e></B><e></e></COLOR><e></e></SIZE> sooperappl<br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>Do you have active membership?:<e></e></B><e></e></COLOR><e></e></SIZE> No<br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>Your knowledge about PRO:<e></e></B><e></e></COLOR><e></e></SIZE> Beginner<br/> <br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>What have you done before the problem was there?<e></e></B><e></e></COLOR><e></e></SIZE><br/> <br/> <br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>What have you already tried to solve the problem?<e></e></B><e></e></COLOR><e></e></SIZE><br/> <br/> <br/> <SIZE size="120"><s></s><COLOR color="#d44528"><s></s><B><s></s>Description and Message<e></e></B><e></e></COLOR><e></e></SIZE></r>