Rimuru97

Hey Shizeria, I hate to inform this but I signed in and went back to speak pillar and went to the end of the distortion world and still Nothing.

Hello shizeria, I followed your steps and still nothing happened. I decided escape rope and checked to see maybe I could progress with the story, I even checked the guide to see if I did everything correctly. Still same thing, no Cyrus or giratina. If possible, is there a way we could jump into a discord call to see if there is a way to resolve this instead of hours and days of back and forth messaging? I presume you are looking more in depth to the situation?

I left the distortion world and relogged I talked to Cynthia and she said the distortion world portal needs to be closed by defeating giratina and Cyrus still. I went back in they were still not there. I can't progress any further and I did take screenshots but the server can't handle mobile screen shots I guess.

So this happened about a month ago and I previously filed a report but I guess it got deleted or never read I don't know. Anyways, I play on mobile and the game disconnects from the server of your phone is inactive after like 10 seconds (which is really stupid in my opinion) but that happened while I was fighting Cyrus and when I logged back in I was in the distortion world but Cyrus and giratina were missing. I used a escape rope and traveled back and Cynthia states that Cyrus and giratina need to be fought. So I went back in and still not there. I waited til a server restart happened and still the same. Waited til the game had a new update and still the same. I filed my report when this happened a month ago and no one responded. I try to talk to y'all on discord I get told to leave y'all alone, so I'll make this report and if y'all still don't do anything then I'll take my time and money to a different Pokemon mmo.