F4britler

I need help from moderator. I play this game before, like 1 or 2 years ago, but now i dont have my account. I put "recover my account" and put my ID but the page dont send me any message to recover my account. I dont want to start all again, please help me to resolve this bug of the page. My old account was "Komean". And the account of my brother was "Fabritler". Both disappear. Please, help