PRO Username:  
Do you have active membership?: No 
Your knowledge about PRO: Beginner   
What have you done before the problem was there?     
What have you already tried to solve the problem? 
I can't enter the capitan room, I already speak with the "Pharmacist" at the floor 2 last room and nothing happens. I also google it but it appears a diferent "way" to do the quest I will leave the video  whith the different "way" here: 
  the video is in pt-br.
I also spoke with all the NPCs at the kitchen.   
Description and Message