Goedendag

It happened a week ago to like 10 users, all of them were active players and the bot thought all accounts were from the same person, after an appeal all the bans were unbanned. I personally don't know the relation between those accounts.

Hey, first of all, thanks for clicking on this thread. Please note: I'm not banned and never used any sort of hacks, so this thread is not about me. Last few months a lot of people get banned for using an unauthorized software, having too many alt accounts etc. All of these charges were made by a anti-hack bot. Sadly, this bot/system doesn't work properly, because people that get banned are often innocent and get banned for nothing. Why would someone who played hundreds or even thousands of hours a game risk his progress only to use a weird software to hack? Of course there are a few people that probably did use a hacking software, but most of them didn't. Friends of mine got banned while they had +/- 1000 hours playing time and spent almost $100... All of this because of a anti-hack system which isn't working properly. There is an option to create an appeal on the forums, but when the banned people try to explain that they aren't banned the staff won't listen and trust the system more than the banned people. The banned people try to proof themselves that they're innocent, but sadly nobody believes them... My suggestion is: get a new anti-hack system and let the appeals be there to let the banned people proof their innocent (also recheck all the current banned people). Otherwise PRO might lose a lot of players. I won't close/delete this thread. If you don't see this thread anymore, it means a staff-member removed it.