Thothermes

Hello, I completed the daily quest at Task Master in Celadon house. I captured a magnemite as asked. Valuated tier 4 I had 4 options to choose from. I selected the item 'protector'. Then the Silver server crashed. I have no protector in my bag and the wife who is supposed to let me choose the item is bugged and does not let me get any prize. Please help. ThotHermes