We do actually care about everyone and their experience within PRO but you have to remember that this is a live beta. Crashes and bugs can happen at any point and we are working hard to improve your experience. Yes, a lot of people have problems with the haunted house, but there are also tons of people who haven't run into trouble yet. We need to prioritize certain things over others with the limited amount of resources that we have. I can't stress it enough that bugs are being fixed while we talk, it's just a matter of time before this one gets fixed as well.
- Thanks for your patience.