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Cadenza

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Posts posted by Cadenza

  1. 331428 -snip-

    331425 -snip-

    331309 -snip-

    330926 -snip-

     

    Hi han1996, PkmTrainerNavy, madara2autumn and Kakaxa!

     

    As Amca has already said, this server glitch can occur because of a weak internet connection or suddenly logging out. As the question has already been answered, I will now be locking this thread. Apologies for the inconvenience this has caused.

    [glow=green]Locked as resolved[/glow]

  2. 330028-snip-

     

    Hi MicEzvalyn!

     

    One possible fix to this issue could be restarting your client, and then increasing the happiness of the pokemon to max (255).

     

    If that doesn't work, then you will need to post in the bugs subforum. Here is a guide to posting images on the forums. Once you have your screenshots uploaded, please post here with the proper evidence and an explanation of what is occurring.

     

    I will now be locking this thread, since any further discussion of the issue is better suited in the Bugs Subforum.

     

    Have a nice day!

    [glow=green]Locked as resolved[/glow]

  3. 329932-snip-

     

    Hi Zamrayz,

     

    Unfortunately, as Lunestra mentioned, Darkrai will not be catchable in PRO, as mentioned here:

    Most regular Pokémon (including legendaries) are seeable. Most legendaries will not be catchable because of balancing. However, only a few will be and it will be difficult to catch them.

     

    Outside of Slaking, there are only going to be pokemon with 600 or less total base stats (BST). This is what "balancing" is referring to in the previous quote, hence why Darkrai will not be in PRO.

     

    The Update Logs are the best place to check for updates to the game, including new pokemon added, new mechanics and so on.

     

    I wish you a happy new year ^^

    [glow=green]Locked as Resolved[/glow]

  4. 329384 -snip-

     

    Hi FFGamer86!

     

    This could be due to a corruption in account data surrounding the quest, quoted from here:

    - the quest is not supposed to reset if you completed it in the past and go to New Mauville again, but if somehow your game data about the past quest has been damaged somehow, it will reset your quest and you will have to do it again.

     

    Please post a reply to this thread here with the proper information in order to get in touch with a Content Scripter.

     

    I hope you have a nice day ^^

    [glow=green]Locked as Resolved[/glow]

  5. 328551 -snip-

     

    Hi Kirasun,

     

    Unfortunately, this "bag glitch" is a known glitch, mentioned in the General Support FAQ, quoted here for your convienience:

    This glitch is caused when there was a change in your bag items from the last time to the first time you open that during a battle. When you click the bag during the battle the client will have a small crash (most of the times gets solved just by waiting a few moments) as it is updating the bag information.

    To prevent this issue open the bag every 5-10 minutes as it will maintain your your bag updated.

     

    What this bag glitch created when the game crashed is a situation similar to the data loss during a rollback, which is explained here. As mentioned in the post, quoted here:

    The exact data you lost will be irrecoverable, as we have no means of systematically authenticating that the item was obtained and lost via a rollback before manually returning it;

     

    There is no way that we are able to determine whether a masterball, or any object was used during a rollback situation, where the data that was lost is irrecoverable, so unfortunately we are unable to do anything in this situation.

     

    In order to avoid this situation in the future, I would follow the recommendation of opening your bag every 5-10 minutes; it fixes any lag that you may experience from the bag glitch, and any further loss of data because of it.

     

    I hope you have a nice day ^^

    [glow=green]Locked as resolved[/glow]

  6. 328544 hey guys, it has been a while since i have been active on this game and as i come back to find my mount that i had purchased has disappeared any help would be nice thanks :Grin:

    Hi WinningFlaps,

     

    Did you also check your Customizables tab in your in-game backpack? Other places that it may be are either on the last pokemon in your PC, or on a pokemon that you currently own.

     

    If you are 100% sure that you did not receive the mount that you purchased, please post in the Donation Issues subforum with the appropriate evidence.

     

    I hope that you have a nice day ^^

    [glow=green]Locked as resolved[/glow]

  7. 328949 Pls help me evol it :(

    teul19a.jpg

    Hi NgocLoan,

     

    Unfortunately, staff are unable to evolve the Pancham, as it is unable to level up anymore. This information can be found in the General Support FAQ under "Pokemon cannot evolve at level 100/Pokemon evolved by mistake", quoted here for convienience:

    Unfortunately, staff cannot unevolve pokemon, so any evolution is final. You will need to check and make sure every requirement for evolution is met before reaching level 100. It's recommended to evolve pokemon around level 97-98 to avoid any unexpected issues

     

    To avoid this situation in the future, I would follow the recommendation of planning to evolve slightly early (97-98 as mentioned).

     

    I hope you have a good day ^^

     

    [glow=green]

    Locked as resolved

    <i>[/glow]</i>

  8. 328390 -snip-

    Hello Bunk,

     

    Unfortunately, the Chromebook OS is not compatible with PRO at this time. However, there are other operating systems that PRO can work on, quoted from here for your convienience:

    Minimum Requirements

    Desktop:

    Operating Systems: Windows Vista+, Mac OS X 10.7+, Ubuntu 10.10+.

    Graphics Card: DX9 (shader model 2.0) capabilities; generally everything made since 2004 should work.

    CPU Speed: 2Ghz+ Processor recommended.

    Ram: 2GB+ recommended.

     

    Android:

    Operating System: Android 4.4 (KitKat) or later.

    CPU: 1.2Ghz+ Dual Core or better recommended.

    Ram: 1.5GB+ recommended.

    Graphics Support: OpenGL ES 2.0 or later.

     

    If it is decided in the future that the Chromebook OS will be supported, any future news about it can be found in the forum announcements and the update logs.

     

    I hope you have a good day! ^^


    [glow=green]Locked as resolved[/glow]

  9. 327547 -snip-

    Hi santiag0!

     

    I'm sorry to hear about the accidental purchase, but unfortunately, there is nothing the staff can do; all NPC interactions are non-refundable, so the money cannot be refunded or the TMs be replaced.

     

    In the future, you could spam the space bar instead of "2" in order to skip through the dialogue without selecting an option.


    [glow=green]

    Locked as resolved

    <i>[/glow]</i>

  10. 327500 -snip-

     

    Hi Angborr!

     

    Currently, Draining Kiss is not in game at this time. This is common for moves from later generations, such as Phantom Force, as mentioned here.

     

    (Quoted here for convinience from "Pokemon doesn't have the move it should have"

    Unfortunately, the moveset of some pokemon hasn't been updated yet, which will need patience and time for an update (no estimate time). You can keep the eye in this post Update Logs for information.

     

    Sorry for the inconvience, but as an alternative, you can teach it hyper voice if it is hidden ability route 34, or level it up until it learns moonblast at level 37.


    [glow=green]

    Locked as resolved

    <i>[/glow]</i>

  11. -snip-
    327528 -snip-

    Hi Krepachu!

     

    I'm sorry that you are getting this message right now, but unfortunately, like jaccard1 mentioned, the mostly likely fix for this issue will be to wait for the next server reboot.

     

    This can also be found in the "read this before posting in general support" topic, quoted from here for convienience:

    From: User Already Login

    Unfortunately, this is a server-side glitch that can happen from time to time. Whenever this occurs, you have to wait until the next server reboot to play again. Sorry for the inconvenience.

    In the rare case, this issues cause by your low connection when you play game and got disconnect, and can potential solved by close completely client and open again. If not solved, you will need wait to reboot.

    To prevent this issue use "Settings»Log Out" instead of closing the client right away. This action will force the save of the data of your account and also kick your account out of the server, and therefor preventing this issue to happen.

     

    Apologies for the inconvienience.


    [glow=green]Locked as resolved[/glow]

  12. 326401 -snip-

    Hello kael99,

     

    You are able to check here the duration of your ban and the reason why you were banned. If you wish to appeal this ban or further discuss this, please post here with the appropriate evidence.

     

    In the future, please avoid discussing bans in general support, as it is against the rules:

     

    2. Do not post anything ban related here.

     

    Have a nice day ^^


    [glow=green]Locked as resolved[/glow]

  13. Hi Ssouto,

     

    I know from personal experience that the Blissey is difficult to locate, so I would first interact with everything in the ballroom. The Blissey isn't an NPC with a name above it, so that may be causing confusion.

     

    If these issues still persist, please take appropriate screenshots in the ballroom, showing that the Blissey is not in the map, and report this here, as this is an NPC bug.

     

    Enjoy your PRO journey ^^

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