Artorie

My account name is Artorie In Mt. Moon B1F, I tried to battle a Rocket Grunt, I came to her, she turned and the game got stuck. I could not move or talk or anything so I logged off. Then I tried to log back in, but it is not possible. I tried several times, but it always writes "Logging in..." and then nothing even if I wait for more than 10 minutes I tried it on 2 different computers and result is the same. I think it is connected to me being stuck in the game. Can anybody from the staff please help me with this problem? Thank you.