PRO Username: Daesys 
Have you looked at the FAQ to solve your issue?: No 
On which server issue happened: RED   
What have you done before the problem was there?     
What have you already tried to solve the problem? 
I cleaned my computer and made sure the app wasn't blocked by default.   
Description and Message 
Hello,   
I downloaded the new client for Mac (El Capitan). The app simply won't open, after 10 minutes it says that the app doesn't respond. I already tried cleaning the computer but it doesn't work at all. How can I solve this?   
Thank you in advance