that 'd just happen.

[Kinhthoai]

i could 'nt use pokemon or bag to catch. too delay i got this yesterday at 20:00 pm gtc +7 time

[Kinhthoai]

player were around me disappeared. the client 's bug erro or something .

[Noxious]

Hey there!

 

Sorry for the inconvenience that was caused. Are you sure that you did not disconnect? If your connection is unstable, this could be the reason. A server sided crash could be the reason, as well. This can happen when the server is overloaded. Keep in mind that these crashes are not intentional and can happen from time to time as PRO is currently in the BETA phase. You can check the server status by checking the page here or typing ^up in #bot-commands in the Official PRO Discord. You might also check your internet ping by pressing Windows + R and typing ping -t 8.8.8.8. This will display your ping, if you get Request timed out lines, it means that some or all of the data didn't find their way to the server, which makes you time out in-game.

 

If you happen to disconnect while attempting to catch a shiny, rare or a Pokémon in a special form, keep in mind that we can not compensate you. You can check the thread here for more information about disconnects, random disconnects from the servers' side and rollbacks that might happen because of this.

 

I hope this helped you! I wish you a great day, kind regards,

Noxious

Edited August 30, 2018 by Noxious