My pink Venomoth has no sprite, and cannot be traded, unable to see the sprite un trade, please help

My pink Venomoth has no sprite, and cannot be traded, unable to see the sprite un trade, please help

Hi there, and thank you for your report!

 

It should be fixed next client update, along with the trading issue associated with it. Since it's a client-sided issue, there is no way to fix it before that.

There is no ETA on when it will come out, however, it will be announced on your current client upon login attempt, and on PRO Discord, when an update will be required, and available.

 

 

Reminder, for when that time comes, from the pinned General Support common help thread:

• Out of date client or Cannot download
  
  

Download the latest client version

here

.

Due to technical constraints, the Android client will always be a bit delayed before being released with the other client versions. So please be patient and refrain from spamming threads about it. Thank you, and apologies for the inconvenience.

In some cases, if you re-download the client but still see the out-of-date message at the login screen, you will need to clear your cache. You can use

CCleaner

for that.

If you're using a shortcut to launch the game, then you will need to update that as well. Finally, make sure you've fully removed the game files from previous, outdated clients before re-installing.

 

Sorry for your inconvenience in the meantime.

With this being said, I wish you to have a great rest of your week!