Hola, buen día.

No sabía donde publicarlo.

Lo que pasa es que andaba capturando a mew, ayer, y se congeló justo cuando le tiraba la pokebola, esperé tanto para mew y me pasa esto.

Por favor, háganme respawn, de corazón se los pido. Gracias .

Estaba listo!!! Me quiero morir.

Adjunté foto, espero se vea.

Hola, buen día.

No sabía donde publicarlo.

Lo que pasa es que andaba capturando a mew, ayer, y se congeló justo cuando le tiraba la pokebola, esperé tanto para mew y me pasa esto.

Por favor, háganme respawn, de corazón se los pido. Gracias .

Estaba listo!!! Me quiero morir.

Adjunté foto, espero se vea.

Hola, buenos días, y lo siento por los inconvenientes ocasionados!

Está publicado en el área correcta.

 

Unfortunately, we cannot refund anything lost due to a disconnection ‒may it be caused by a server crash or a net drop‒, including the progress or items, as stated here:

 

- Quote for visibility -

Lost by crash issues

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

I understand your frustration, we've been there ourselves in the past ‒still do sometimes‒, but we cannot, on our end, determine whether one disconnected by oneself during the battle, or if the server crashed.

 

 

▹ You can however get your other chance at catching Mew by defeating Boss Nikola in Unknown Place; you can also check the Trainers Valley Guide to know how to go there and beat him.

Once defeated, Mew will be visible on its island again, and you will be able to challenge it a second time.

 

 

▹ Regarding your disconnection issue, if it's a recurrent issue, make sure you've downloaded the most recent client, as it seems you've been playing on mobile; otherwise, please tell me which device and system you play on, so I can assist you further.

 

 

Again, apologies for your inconvenience.

I'm looking forward to your reply, and wish you to have a great day in the meantime!