lost shopping

[Pgmcoco28]

Hello after an absence on the games, I had two mounts such as my money and my shiny dracaufeu and today I have no more coins, no pokemon and no object and I am connected to the places of the beginning as if I had just redone a character. So I would like to know what happened if I could receive new frames .. Thank you in advance !

[Keita]

Hello after an absence on the games, I had two mounts such as my money and my shiny dracaufeu and today I have no more coins, no pokemon and no object and I am connected to the places of the beginning as if I had just redone a character. So I would like to know what happened if I could receive new frames .. Thank you in advance !

 

Hello there!

 

I'm sorry for the inconveneince. Seems like you didn't merge yet your account and i want to ensure you that all your progress is not lost and that is still there, you can get it back by reading the following procedure.

 

However, I would like to inform you that Red & Blue server merged to form Silver Server and the Yellow Server has now been renamed as the Gold Server.

If you played on the Red or Blue Server, you will have to merge your account by log in the > Dashboard < and merge your accounts. Make sure to select the right server as your main server.

 

In the case that you're still unable to log into Silver after merging your account, you'll have to reset your password on the dashboard choosing an alphanumerical one. (characters A-Z 0-9)

Furthermore, be sure to read the > Merge FAQ < for questions you may have, as well as the > Common Merge Errors:FAQ < if you may experience any issue while merging.

 

If you played on the Yellow server, then you can simply log on the Gold Server and should still have all your Items/Pokemon and continue your progress without doing any merges.

 

Also, remember to download the most updated client from > HERE <

 

Quoting from

> Server Merge FAQ <

 

How to merge:

Step 1: Login in your dashboard and click on Merge is required!

 

 

 

 

 

 

Step 2:

 

 

 

 

 

 

Hope this can help, have a great day !

Edited November 2, 2018 by Keita