Android client wont connect

[Hosigen]

Hello I cannot connect to silver or gold servers I have newest android client even just redownload and installed now still wont connect although ppl on discord say servers are up is this and android problem or a problem on my end pls help also ty for your tine

[Hosigen]

Ohh and as far as requirements I'm on s9 plus so plenty of power

[Keita]

Hello I cannot connect to silver or gold servers I have newest android client even just redownload and installed now still wont connect although ppl on discord say servers are up is this and android problem or a problem on my end pls help also ty for your tine

 

Hi @Hosigen !

 

Since you meet the requirements to play the game, could you please check the following things?

 

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

 

If you don't find yourself in any of the said situations, please try the following procedures.

• Delete PRO Client/Application and all the files (.rar /.apk included)
  
• Delete all the related/remaining files of PRO (e.g temporary files), you can use a free software like Ccleaner to do that in the easiest way. Also, if you are from smartphone, remember to restart your phone.
  
• Download the latest and most updated client from PRO ANDROID DOWNLOAD
  

Let it know here how it goes. Have a great day !