Game doesn't start

[Aniketsk181]

New updated PRO client doesn't start on my Android mobile.plzzz do something

[Keita]

New updated PRO client doesn't start on my Android mobile.plzzz do something

 

Hi there !

 

Could you please try the following procedure?

• Delete PRO Client/Application and all the files (.rar /.apk included)
  
• Delete all the related/remaining files of PRO (e.g temporary files), you can use a free software like Ccleaner to do that in the easiest way. Also, if you are from smartphone, remember to restart your phone.
  
• Download the latest and most updated client from PRO ANDROID DOWNLOAD
  

In case you should fine any problem in reaching the MEGA PAGE, downloading the MEGA APP from the playstore and trying to download the game from there using the app should help in those cases.

 

If after this procedure you should still have any error in accessing the game, could you please check the following things please:

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Let it know here how it goes. Have a great day !

[Aniketsk181]

I do that you say. But game still not starting

[Aniketsk181]

Game crashes every time while in trying to loging in.

[Afrahim]

Game crashes every time while in trying to loging in.

I think its bcuz both servers are offline at the moment. There is no ETA to when the servers will come back online