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MY phone is samsung galaxy j7+ and its android and i already download it but cant install

Leonketchums
in Resolved General Support

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My phone is samsung galaxy j7+ and its android and i already turn on the unknown file after i download i cant install

My phone is samsung galaxy j7+ and its android and i already turn on the unknown file after i download i cant install

 

If the downlaod doesn't work yet, or you find any problem while installing, please follow this procedure:

  • Reset your app permissions ( Go in Settings, then applications. Afterwards, select reset app permissions and reset them)
  • Try to download the client from a other browser like firefox
  • Check the storage left

Also, remember to restart your phone.

 

Let it know here if you solved your issue following what said.

 

Have a great day and weekend !

Edited by Keita

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