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This is a classic case of the UIS bug, which has recently occured again because server code was remove in order to find a resolution to the server deadlock issue. Tell your friend to remain patient, this will be fixed soon.

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks.

so is this why I cant log on at the minuet, or do the servers hold a certain amount of people?

 

UIS = user in system. If this is the case it will display "user already logged in" when attempting to log in. If this message does not occur for you then you don't have UIS. There server cap is 150 at the moment due to being hosted on a vps, if it is full then you won't be granted access.

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks.

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