PRO Username: Nozdormu

Do you have active membership?: No

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

nothing....

 

What have you already tried to solve the problem?

Tried password reset, never got that email. I know i checked spam and everything.

 

Description and Message

Email is active. This is on your end

retry with an Gmail / hotmail email

 

The game have some problem with other game provider ;)

so that means i lose this name? really no way for staff to change my email?

bump, cant message anyone to ask if they can change email so..... (ya know since im not activated)

really wish someone on staff would tell me if my name is salvageable or not. i have another email to use and dont want to throw this name away....... please for the love of helix help me out

If you did not succeed has to validate your e-mail I think that the pen name is still available, to try you?

nope cant retry, name is lost forever if they wont change my email by hand.

well the strange thing is with web.de i got my activation email here ^^ but now a month later i want to change my passwort but the changing link is not arriving xD

i guess the amount of being ignored is my answer. thanks anyway staff.....

Hi, yes we do have problems with Yahoo for the email activation, I highly recommand you to use Outlook or Gmail.