My friend send me a mail and when i click on mail box it opens but when i want to collect it and when i click on mail the screen close of mail box and the file that i have attached and the screen that opens of mail box close

My friend send me a mail and when i click on mail box it opens but when i want to collect it and when i click on mail the screen close of mail box and the file that i have attached and the screen that opens of mail box close

Hello there! I'm sorry for the inconvenience.

 

There was a mailbox bug that was fixed the past Saturday which didn't allow users to take their items from the mailbox.

In order to have this bug fix applied to your client, if you are a Windows user, please restart your client and the auto-updater will apply the bug fix patch.

 

If you are an Android user/Mac user, you will need to uninstall PRO and download the latest client on the Downloads section of the PRO Website.

Before downloading the newest client, if you are on Android, be sure to:

1. Delete all PRO related files, including the .apk file you have used previously.
   
2. Clean your device's cache using the CCLeaner app.
   
3. Restart your device.
   

Let me know if this works out for you!

Thanks for your help ill try