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Sprites are not loading in

Bluueeeyes
in Resolved Bugs

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Character models and pokemon models are not appearing outside of battle.

700060163_ScreenShot2019-03-31at5_50_13PM.thumb.png.0a5a664e7e83f1d7e738dcd6f63e5fd9.png

Character models and pokemon models are not appearing outside of battle.

Hello there! I apologize for the inconvenience.

 

Could you please try restarting the client?

If that doesn't work, try improving your internet connection by making it a bit faster, just to check if it works then. Also, you should try disabling your VPN/DNS server and try again.

 

If all of those didn't work, try doing a clean installation of the game. Meaning delete all files of the game (including APKs/compressed files) and then redownloading it from the DOWNLOADS page.

Let me know if the bug was fixed.

 

Deep Regards.

- Aghanim.

PRO Rules -- Punishment Policy -- General Support -- How to Report

Do not contact staff members for private support.

Use the appropriate forum to help others having the issue too.

 

Unsolicited messages will be removed.
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