Sprites are not loading in

[Bluueeeyes]

Character models and pokemon models are not appearing outside of battle.

[Aghanim]

Character models and pokemon models are not appearing outside of battle.

Hello there! I apologize for the inconvenience.

 

Could you please try restarting the client?

If that doesn't work, try improving your internet connection by making it a bit faster, just to check if it works then. Also, you should try disabling your VPN/DNS server and try again.

 

If all of those didn't work, try doing a clean installation of the game. Meaning delete all files of the game (including APKs/compressed files) and then redownloading it from the DOWNLOADS page.

Let me know if the bug was fixed.

 

Deep Regards.

- Aghanim.