Reilic Posted January 30, 2016 Share Posted January 30, 2016 PRO Username: Reilic Do you have active membership?: No Your knowledge about PRO: Beginner What have you done before the problem was there? Before the game started crashing on launch I had a message that the server was offline and I was unable to connect (although I could still launch the game). This has happened before and I was able to simply wait a bit and relaunch with no issues. Only real thing I did before the game was crashing was restart my computer to finish install of microsoft .NET framework. What have you already tried to solve the problem? I have tried redownloading and installing the client, closing all other applications and processes before launching the program, launch as an administrator and launching it in compatibility mode. I have also tried running and logging in from a different computer to ensure it wasnt an account linked problem (works fine and am able to get on and play). Description and Message First off my issues is on the windows 32 version and I am running windows 8 on a tablet. I glanced through the error report and it says something about an access violation (Im no programmer so this could easily be part of any crash report). If anyone could offer me any help or send me a way to send Shane & co my crash reports (Team page doesn't have a listed email anywhere for me) that would be great! :Grin: Link to comment https://pokemonrevolution.net/forum/topic/12893-crashing-on-startup/ Share on other sites More sharing options...
Viktim Posted January 30, 2016 Share Posted January 30, 2016 What's your tablet spec ? Thanks to Umby for her sig <3 Link to comment https://pokemonrevolution.net/forum/topic/12893-crashing-on-startup/#findComment-100497 Share on other sites More sharing options...
Reilic Posted January 30, 2016 Author Share Posted January 30, 2016 It's an ASUS Transformer Book T100TA System chip: Intel Atom Bay Trail-T Z3740 Processor: Quad-core Graphics processor: Intel HD Graphics System memory: 2048 MB RAM Built-in storage: 32 GB Storage expansion: microSD, microSDHC, microSDXC up to 64 GB Link to comment https://pokemonrevolution.net/forum/topic/12893-crashing-on-startup/#findComment-100498 Share on other sites More sharing options...
Mapplle Posted January 30, 2016 Share Posted January 30, 2016 Hmmm did you try with the x64 ? Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be garbodored. Thanks. I still love you if you pm me PS: all staff that copied my signature are all fanboys ITS MY BIRTHDAY Link to comment https://pokemonrevolution.net/forum/topic/12893-crashing-on-startup/#findComment-100499 Share on other sites More sharing options...
Reilic Posted January 30, 2016 Author Share Posted January 30, 2016 I tried and windows just gave me a message saying "This app can't run on your PC. Try to find a compatible version." before even trying to launch the game. Link to comment https://pokemonrevolution.net/forum/topic/12893-crashing-on-startup/#findComment-100500 Share on other sites More sharing options...
Mapplle Posted January 30, 2016 Share Posted January 30, 2016 Weird, im on windows 8 and x64 is working perfectly, your crash might be due to your ram, you need 1.5gb at least try to remove programs that are taking some Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be garbodored. Thanks. I still love you if you pm me PS: all staff that copied my signature are all fanboys ITS MY BIRTHDAY Link to comment https://pokemonrevolution.net/forum/topic/12893-crashing-on-startup/#findComment-100501 Share on other sites More sharing options...
Reilic Posted January 30, 2016 Author Share Posted January 30, 2016 I've closed out all processes and still no dice. I don't think it's a performance problem as I noticed 0 problems when I could actually get it to start up (aside from latency issues but that was on my end). Is there a dev email I can send the crash report to? Link to comment https://pokemonrevolution.net/forum/topic/12893-crashing-on-startup/#findComment-100502 Share on other sites More sharing options...
Reilic Posted January 30, 2016 Author Share Posted January 30, 2016 I'm posting the first couple lines of my bug report to see if anyone can offer further help. I bolded/highlighted line 00000014 because that's apparently the location with an access violation. Reveal hidden contents Unity Player [version: Unity 5.2.3f1_f3d16a1fa2dd] PRO32_93.exe caused an Access Violation (0xc0000005) in module PRO32_93.exe at 001b:0135152f. Error occurred at 2016-01-30_112508. C:\Games\PRO\PRO32_93.exe, run by Robinson Koger. 37% memory in use. 1024 MB physical memory [1024 MB free]. 2048 MB paging file [1024 MB free]. 2048 MB user address space [1710 MB free]. Read from location 00000014 caused an access violation. Context: EDI: 0x00000252 ESI: 0x00000000 EAX: 0x0017de34 EBX: 0x047f9f10 ECX: 0x00000000 EDX: 0x0000000c EIP: 0x0135152f EBP: 0x00daf730 SegCs: 0x0000001b EFlags: 0x00010246 ESP: 0x00daf664 SegSs: 0x00000023 Bytes at CS:EIP: 8b 7e 14 8d 46 10 89 45 20 3b f8 74 48 8d 64 24 Stack: 0x00daf664: 00000252 047f9ed0 00000000 00daf6ec R............... 0x00daf674: 00daf738 0000000b 03a26530 00daf6ec 8.......0e...... 0x00daf684: 03a26530 00daf6a0 01063667 00daf738 0e......g6..8... 0x00daf694: 00000000 ffffffff 036a5c44 00daf714 ........D\j..... 0x00daf6a4: 03a26530 036a5c44 03a26530 01b7f310 0e..D\j.0e...... 0x00daf6b4: 0000000a 000003e8 01b7f304 00000008 ................ 0x00daf6c4: 000007d0 01b7f2f8 00000009 00000992 ................ 0x00daf6d4: 01b7f2ec 00daf764 0000000b 00daf700 ....d........... 0x00daf6e4: 00f28dcf 00daf764 00daf7b0 0000000b ....d........... 0x00daf6f4: 044158f0 00daf764 036a5c10 00daf718 .XA.d....\j..... 0x00daf704: 01350002 047f9ed0 00000000 ffffffff ..5............. 0x00daf714: 04415918 00daf78c 044158f0 04415918 .YA......XA..YA. 0x00daf724: 34fc7bb7 3ff33896 00000000 00daf76c .{.4.8.?....l... 0x00daf734: 0132e468 00daf764 047f9f10 00000000 h.2.d........... 0x00daf744: 00000252 00000000 00017900 00000000 R........y...... 0x00daf754: 047f9ed0 047f9ed0 0000000c 00000fa0 ................ 0x00daf764: 00daf800 01334707 00daf800 0132ed9d .....G3.......2. 0x00daf774: 047f9ed0 0000000f 011a8adb 00000003 ................ 0x00daf784: 00000000 00daf764 00daf814 011a047f ....d........... 0x00daf794: 00daf7b0 04415918 00daf7b0 0000000e .....YA......... 0x00daf7a4: 0000000c 043e1d70 047f96d0 6e617254 ....p.>.....Tran 0x00daf7b4: 72617073 00746e65 0119fcc3 0000000b sparent......... 0x00daf7c4: 0000000f 036a7f10 01350002 047f9f04 ......j...5..... 0x00daf7d4: 00017900 00000000 ffffffff 00daf804 .y.............. 0x00daf7e4: 047f9ed0 047f9f04 0000000c 00daf800 ................ 0x00daf7f4: 00daf804 01350a3e 047f9ed0 00daf818 ....>.5......... 0x00daf804: 0132edf0 00daf814 047f9ed0 043e1d70 ..2.........p.>. 0x00daf814: 047f9ed0 00daf820 0132ee6e 00daf82c .... ...n.2.,... 0x00daf824: 01144441 00000003 00daf860 011476c7 AD......`....v.. 0x00daf834: 047f9ed0 00000003 66a5945a 05784348 ........Z..fHCx. 0x00daf844: 043e1e28 06068a4c 06071160 00017900 (.>.L...`....y.. 0x00daf854: 00000000 047f9ed0 06010100 00daf8a4 ................ 0x00daf864: 01108ded 00017900 036c3bb0 036c3b00 .....y...;l..;l. 0x00daf874: 043fcce0 00000000 00000000 0000005b ..?.........[... 0x00daf884: 00000000 00000000 00000004 00000bbc ................ 0x00daf894: 00000d78 043e1d70 00000bbc 043fcd18 x...p.>.......?. 0x00daf8a4: 00daf8b0 01108ebf 7fffffff 00daf8c0 ................ 0x00daf8b4: 010f518f 7fffffff 043fcce0 00daf8dc .Q........?..... 0x00daf8c4: 010f498a 7fffffff 01b7388d 036c3bb0 .I.......8...;l. 0x00daf8d4: 00000001 036c3bb0 00daf8fc 010f4a4a .....;l.....JJ.. 0x00daf8e4: 00000002 7fffffff 01b7388d 043fcce0 .........8....?. 0x00daf8f4: 00000000 00000001 00daf90c 00fc7349 ............Is.. 0x00daf904: 01b7388c 036c38b0 00daf968 010f2891 .8...8l.h....(.. 0x00daf914: 00daf94c 00daf930 00000000 00000002 L...0........... 0x00daf924: 00000010 00000000 00000000 03960bf0 ................ [highlight=blue]0x00daf934: 00daf924 00dafbfc 00000000 00000014 $...............[/highlight] 0x00daf944: 0000001f 00daf964 6e69616d 61746144 ....d...mainData 0x00daf954: 00000000 00000000 00000008 0000000f ................ 0x00daf964: 0000000a 00dafa30 010f292c 00000000 ....0...,)...... 0x00daf974: 00000061 00000000 00000000 00000000 a............... 0x00daf984: 00000061 00000000 00000000 00000000 a............... 0x00daf994: 00000061 00000000 00000000 00000000 a............... 0x00daf9a4: 00000061 00000000 00000000 00000000 a............... 0x00daf9b4: 00000061 00000000 00000000 00000000 a............... 0x00daf9c4: 00000061 00000000 00000000 00000000 a............... 0x00daf9d4: 00000061 00000000 00000000 00000000 a............... 0x00daf9e4: 00000061 00000000 00000000 00000000 a............... 0x00daf9f4: 00000061 00000000 00000000 00000000 a............... 0x00dafa04: 00000061 00000000 00000000 00000000 a............... 0x00dafa14: 00000061 00000000 00000000 00000000 a............... 0x00dafa24: 00000000 00000000 00000000 00dafb64 ............d... 0x00dafa34: 01197461 00000000 00000000 7fe37000 at...........p.. 0x00dafa44: 036ab5b0 000003ff 00000001 00003e28 ..j.........(>.. 0x00dafa54: 00000023 0000002f 635c71a8 036ab580 #.../....q\c..j. 0x00dafa64: 020f1e18 01c93840 7fffffff 00000028 ....@8......(... 0x00dafa74: 0000002f 020f1e18 01c93840 0000000f /.......@8...... 0x00dafa84: 0000000f 7fffffff 00000000 01d535d0 .............5.. 0x00dafa94: 020f1528 0000000f 00dafa00 00dafad0 (............... 0x00dafaa4: 0155c4a4 020f1e18 01c93840 0000000f ..U.....@8...... 0x00dafab4: 036ab670 7fffffff 00000000 01d535d0 p.j..........5.. 0x00dafac4: 00000029 0000002f 00dafa00 036adb90 ).../.........j. 0x00dafad4: 0154bc97 020f1e18 01c93840 0000001a ..T.....@8...... 0x00dafae4: 0000001f 756e6547 616e614d 00646567 ....GenuManaged. 0x00dafaf4: 00000000 00000003 00000007 0000000f ................ 0x00dafb04: 00dafb10 03585f90 036a7a50 036a7a88 ....._X.Pzj..zj. 0x00dafb14: 036a7a88 00dafb48 6f6e6f4d 6e6f6d2f .zj.H...Mono/mon 0x00dafb24: 6c642e6f 0154006c 0000000d 0000000f o.dll.T......... 0x00dafb34: 00dafb54 00000000 00dafb54 0153bc47 T.......T...G.S. 0x00dafb44: 00e11dfa 00000000 0000000f 00000000 ................ 0x00dafb54: 00000000 03585f90 00000000 03585fd0 ....._X......_X. 0x00dafb64: 00dafb7c 015124b8 00f20000 00000000 |....$Q......... 0x00dafb74: 00e11dfc 00000001 00dafc0c 015414ed ..............T. 0x00dafb84: 00f20000 00000000 00e11dfc 00000001 ................ 0x00dafb94: a377189f 00000000 00000000 7fe37000 ..w..........p.. 0x00dafba4: 00000044 00e114aa 00e1148a 00e11456 D...........V... 0x00dafbb4: 00000000 00000000 00000000 00000000 ................ 0x00dafbc4: 00000000 00000000 00000000 00000001 ................ 0x00dafbd4: 00000001 00000000 00dafc08 00dafc08 ................ 0x00dafbe4: 0155263e c0000005 00000000 00000000 >&U............. 0x00dafbf4: 00dafb94 00daf244 00dafc4c 01543270 ....D...L...p2T. 0x00dafc04: a262fe53 00000000 00dafc18 76e317ad S.b............v 0x00dafc14: 7fe37000 00dafc5c 775adb0e 7fe37000 .p..\.....Zw.p.. 0x00dafc24: 73f2af53 00000000 00000000 7fe37000 S..s.........p.. 0x00dafc34: c0000005 00000000 00daf228 75343177 ........(...w14u 0x00dafc44: 00dafc24 00daf228 00dafc64 775e8dd3 $...(...d.....^w 0x00dafc54: 044d454f 00000000 00dafc6c 775adae7 OEM.....l.....Zw 0x00dafc64: ffffffff 775f4b07 00000000 00000000 .....K_w........ 0x00dafc74: 01541540 7fe37000 00000000 00000000 @.T..p.......... 0x00dafc84: 00000000 00000000 00000000 00000000 ................ 0x00dafc94: 00000000 00000000 00000000 00000000 ................ 0x00dafca4: 00000000 00000000 00000000 00000000 ................ 0x00dafcb4: 00000000 00000000 00000000 00000000 ................ 0x00dafcc4: 00000000 00000000 00000000 00000000 ................ 0x00dafcd4: 00000000 00000000 00000000 00000000 ................ 0x00dafce4: 00000000 00000000 00000000 00000000 ................ 0x00dafcf4: 00000000 00000000 00000000 00000000 ................ 0x00dafd04: 00000000 00000000 00000000 00000000 ................ 0x00dafd14: 00000000 00000000 00000000 00000000 ................ 0x00dafd24: 00000000 00000000 00000000 00000000 ................ 0x00dafd34: 00000000 00000000 00000000 00000000 ................ 0x00dafd44: 00000000 00000000 00000000 00000000 ................ 0x00dafd54: 00000000 00000000 00000000 00000000 ................ 0x00dafd64: 00000000 00000000 00000000 00000000 ................ 0x00dafd74: 00000000 00000000 00000000 00000000 ................ 0x00dafd84: 00000000 00000000 00000000 00000000 ................ 0x00dafd94: 00000000 00000000 00000000 00000000 ................ 0x00dafda4: 00000000 00000000 00000000 00000000 ................ 0x00dafdb4: 00000000 00000000 00000000 00000000 ................ 0x00dafdc4: 00000000 00000000 00000000 00000000 ................ 0x00dafdd4: 00000000 00000000 00000000 00000000 ................ 0x00dafde4: 00000000 00000000 00000000 00000000 ................ 0x00dafdf4: 00000000 00000000 00000000 00000000 ................ 0x00dafe04: 00000000 00000000 00000000 00000000 ................ 0x00dafe14: 00000000 00000000 00000000 00000000 ................ 0x00dafe24: 00000000 00000000 00000000 00000000 ................ 0x00dafe34: 00000000 00000000 00000000 00000000 ................ 0x00dafe44: 00000000 00000000 00000000 00000000 ................ 0x00dafe54: 00000000 00000000 00000000 00000000 ................ 0x00dafe64: 00000000 00000000 00000000 00000000 ................ 0x00dafe74: 00000000 00000000 00000000 00000000 ................ 0x00dafe84: 00000000 00000000 00000000 00000000 ................ 0x00dafe94: 00000000 00000000 00000000 00000000 ................ 0x00dafea4: 00000000 00000000 00000000 00000000 ................ 0x00dafeb4: 00000000 00000000 00000000 00000000 ................ 0x00dafec4: 00000000 00000000 00000000 00000000 ................ 0x00dafed4: 00000000 00000000 00000000 00000000 ................ 0x00dafee4: 00000000 00000000 00000000 00000000 ................ 0x00dafef4: 00000000 00000000 00000000 00000000 ................ 0x00daff04: 00000000 00000000 00000000 00000000 ................ 0x00daff14: 00000000 00000000 00000000 00000000 ................ 0x00daff24: 00000000 00000000 00000000 00000000 ................ 0x00daff34: 00000000 00000000 00000000 00000000 ................ 0x00daff44: 00000000 00000000 00000000 00000000 ................ 0x00daff54: 00000000 00000000 00000000 00000000 ................ 0x00daff64: 00000000 00000000 00000000 00000000 ................ 0x00daff74: 00000000 00000000 00000000 00000000 ................ 0x00daff84: 00000000 00000000 00000000 00000000 ................ 0x00daff94: 00000000 00000000 00000000 00000000 ................ 0x00daffa4: 00000000 00000000 00000000 00000000 ................ 0x00daffb4: 00000000 00000000 00000000 00000000 ................ 0x00daffc4: 00000000 00000000 00000000 00000000 ................ 0x00daffd4: 00000000 00000000 00000000 00000000 ................ 0x00daffe4: 00000000 00000000 00000000 00000000 ................ 0x00dafff4: 00000000 00000000 00000000 ............ 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