Issues with the Sootopolis City Questline regarding the Jackson and Deoxys Battle.

[Llowlife]

I had spoken to Wallace and Steven who told me to go to the Sky Pillar, I did so and beat Jackson and Deoxys but once I came back to Sootopolis City the Gym doesnt open and Steven still tells me to go talk to Jackson. I have spoken to a mod by the name of Gambit in regards to this and he can confirm if needed. I dont know if there is logs to prove it or something but I'd like to not spend more cash on going to the moon. He told me to contact a Community Coordinator and this is where he said to put a forum

 

Thank you,

[Shizeria]

Hello,

 

I'm quite unsure of what's going on, so I'll need you to give me more information:

 

- After defeating Deoxys, how did you return to Sootopolis? Did you talk to Rayquaza, or did you use a different method?

- Have you seen the event at the north of Sootopolis, where Rayquaza puts an end to the Groudon/Kyogre conflict?

- What are the things that you have tried afterwards?

- Can you provide me a screenshot with what you see when standing directly in front of the Cave of Origins entrance?

[Llowlife]

I disconnected from my internet while i was battling a pokemon i think. I followed the staff guide until it said you can talk to rayquaza to get back to earth and i was on the moon when i dc'ed it brought me back to eumi island. I tried to talk to Wallace and Steven I think and i just got to sootopolis and was trying to face the gym leader so thats where i am at.

[Shizeria]

Alright. Please try the following:

 

-Go back to the top of Sky Pillar and talk to Jackson to return to the Moon. Don't worry, it does not cost any money.

-Go find Rayquaza in Moon B1F and speak to it as per the walkthrough

-After being teleported to Sootopolis, go speak to Steven.

 

Let us know if this solved your problem.