Me and my wife getting DC

[Adriansphae]

So, me and my wife have just downloaded the game and were going to play together but, every time we try to log in both on silver and gold we get DC immediately and at the exact same time and can't re-login because it states that "connection has been lost" but, if one of us is online it's fine. We both share the same internet given that we live together, can someone shed some light as to why this might be occuring and how we can fix this? Thanks in advance.