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Can't login in silver

Arweeng29
in Resolved Bugs

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I can't login in silver but i can login in gold.

 

1562657822942.thumb.png.b061c10dd707da7f086b137d487af4f5.png

 

Invalid Username or Password

 

but in gold i can log in

1562657883051.thumb.png.3d1f780960a6a62143139ec89c48dfa0.png

 

 

please help!! thank youu

I can't login in silver but i can login in gold.

 

[ATTACH type=full" width="591px" alt="92392]92392[/ATTACH]

 

Invalid Username or Password

 

but in gold i can log in

[ATTACH type=full" width="469px" alt="92393]92393[/ATTACH]

 

 

please help!! thank youu

 

Hello @arweeng29,

 

I am sorry for the inconvenience caused.

 

Could you please go ahead and change your password here PASSWORD RESET

ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Please let me know if this helps, looking forward to your reply.

 

Kind regards, Livana.

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