Help with manaphy

[Xhulk]

At the end of the manaphy quest the server goes down, I'm going to fight the nikola boss and the server goes down, right now after waiting 21 days to go back to fight against nikola the server falls again. Help me in that. This discourages further playing and shopping in the game.

[Luharrr]

I'm pretty sure the only thing you can do is keep retrying. Feel bad for you though, I haven't had the server crash on me in a battle and have it negatively impact me in any way.

[Livana]

At the end of the manaphy quest the server goes down, I'm going to fight the nikola boss and the server goes down, right now after waiting 21 days to go back to fight against nikola the server falls again. Help me in that. This discourages further playing and shopping in the game.

 

Hello @xHulk ,

 

I'm sorry for the inconvenience this has caused you and for your loss.

Unfortunately, we cannot give you a Manaphy or a reset on the Nikola boss as it would be unfair to all the other users that accepted the loss of their progress due to crashing, regardless if on our end or theirs.

 

Sometimes when the server crashes, you might lose a bit of your progress due to a rollback. Unfortunately, you will not be refunded of anything you lost in a rollback/crash. Take a look at the following thread if you were hit by a rollback for more information as to why you won't be refunded

 

Please take your time to read below,

HIT BY A ROLLBACK?

 

 

We are aware of the issues related to the status of our servers, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequent disconnections may be frustrating. As of now, the developers have made a lot of improvements.

 

I hope the given information has provided some clarification, please let me know if you have any further questions and i'll be more than happy to reply to you.

 

Kind regards, Livana.