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I can not enter the silver server

Galboterix
in Resolved General Support

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Hello,

 

I can not enter the silver server. I have done the merge with my old account and everything is fine, but it does not let me in, it tells me incorrect password or user. To the website if I have access after resetting my password. I can also enter the gold server, but not the silver.

Do I have to wait for some time?

 

Thx ;)

Hello,

 

I can not enter the silver server. I have done the merge with my old account and everything is fine, but it does not let me in, it tells me incorrect password or user. To the website if I have access after resetting my password. I can also enter the gold server, but not the silver.

Do I have to wait for some time?

 

Thx ;)

 

Hello @galboterix ,

 

I am sorry for the inconvenience caused.

 

Could you please go ahead and change your password here PASSWORD RESET

ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Please let me know if this helps, looking forward to your reply.

 

Kind regards, Livana.

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