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how can i report about beating misty boss , In the meantime connection lost?

Tenboy
in Resolved General Support

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how can i report about beating misty boss , In the meantime connection lost?

 

 

It is not the first time.!!!!!

how can i report about beating misty boss , In the meantime connection lost?

 

 

It is not the first time.!!!!!

 

Hello @tenboy

 

I'm sorry for the inconvenience this has caused you and for your loss.

Unfortunately, we cannot reset boss cooldowns as it would be unfair to all the other users that accepted the loss of their progress due to crashing, regardless if on our end or theirs.

 

Sometimes when the server crashes, you might lose a bit of your progress due to a rollback. Unfortunately, you will not be refunded of anything you lost in a rollback/crash. Take a look at the following thread if you were hit by a rollback for more information as to why you won't be refunded

Please take your time to read below,

HIT BY A ROLLBACK?

 

 

We are aware of the issues related to the status of our servers, and I can assure you that our Developers are working on a fix and that fixing them is our main priority at this moment, as we understand that frequent disconnections may be frustrating. As of now, the developers have made a lot of improvements.

 

I hope the given information has provided some clarification, please let me know if you have any further questions and I'll be more than happy to reply to you.

 

Kind regards, Livana.

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