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Hi mods and admins,

 

I lost all my items (rare candies, pvp items, bla bla) when I arrived from Dark Realm. I've finished the quest, got the other form of Darkrai and changed 2 legendaries' IV, too.

Then I found that I lost all my items. Could you guys help me to fix this issue please?

 

My ingame is: nhathuytiger, server Silver.

 

Thank you,

1573386389370.thumb.png.d16567d5429ab1904951297bace244a9.pngKelvin

Hi mods and admins,

 

I lost all my items (rare candies, pvp items, bla bla) when I arrived from Dark Realm. I've finished the quest, got the other form of Darkrai and changed 2 legendaries' IV, too.

Then I found that I lost all my items. Could you guys help me to fix this issue please?

 

My ingame is: nhathuytiger, server Silver.

 

Thank you,

[ATTACH type=full" alt="1573386389370.png]112836[/ATTACH]Kelvin

 

Hi, @@nhathuytiger.

 

I'm sorry for the inconvenience for all the problems that you are currently having.

The staff team are already aware of the problem and are trying their best to fix the problem.

 

If there is an update, it will be announced in forums and discord, please stay tuned.

I'm once again sorry for the problem.

 

Have a nice day.

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

Hi mods and admins,

 

I lost all my items (rare candies, pvp items, bla bla) when I arrived from Dark Realm. I've finished the quest, got the other form of Darkrai and changed 2 legendaries' IV, too.

Then I found that I lost all my items. Could you guys help me to fix this issue please?

 

My ingame is: nhathuytiger, server Silver.

 

Thank you,

[ATTACH=full]112836[/ATTACH]Kelvin

 

Hi, we are sorry for the long delay fixing the problem.

We have made a Lost-Item-Megathread to help players receive their items back.

I recommend to make a reply at the link with your username and server.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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