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I battled shary earlier and won,

I do a relog to refresh my connection, but then I talk to shaui and the battle not triggered.

I talked to shary again and it shows a cooldown and consecutive win(counted as a lose)

Pls fix this and can I get the cooldown refreshed?

 

Hi, @Pain6Path.

 

We have tested several times, but we couldn't re-create the same situation. (We could battle shaui after defeating shary and relog)

Can you provide us more information about the issue, screenshots or video records would be helpful.

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

 

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Hi, @Pain6Path.

 

We have tested several times, but we couldn't re-create the same situation. (We could battle shaui after defeating shary and relog)

Can you provide us more information about the issue, screenshots or video records would be helpful.

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

Sadly I don't have any video or picture for that. For additional information, I did go out the house after I won shary and log off and can't battle shaui.

Sadly I don't have any video or picture for that. For additional information, I did go out the house after I won shary and log off and can't battle shaui.

 

That explains your situation.

You shouldn't leave the place for all double bosses like shary&shaui, or it will considered as a loss.

I believe that a dialogue shows up to not leave the place when you are near the exit door.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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