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I can not enter the game

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Merhaba, benim adım Yasin. Oyunu seviyorum, ancak oyunun son güncellemesinden sonra, oyunu tabletime indirdiğimde, ekran donuyor ve oyun ilk açıldığında ekran kararıyor. Lütfen bu sorun için bir tedavi bulun, oyuna tabletten uzun süre giremiyorum

(Atacağım resimde nereye donacağını göstereceğim)

Screenshot_2020-04-25-05-51-10.thumb.png.0f5083ce748147e4757a198f0b11795f.png

  • Author

Hello, my name is Yasin. I love the game, but after the last update of the game, when I download the game to my tablet, the screen freezes and the screen goes dark when the game first opens. Please find a cure for this problem, I can not enter the game from the tablet for a long time

(I'll show you where it freezes in the picture I will throw)

Hello, my name is Yasin. I love the game, but after the last update of the game, when I download the game to my tablet, the screen freezes and the screen goes dark when the game first opens. Please find a cure for this problem, I can not enter the game from the tablet for a long time

(I'll show you where it freezes in the picture I will throw)

 

Hi, @BiffardTannen.

 

Can you try reinstall the game and see if your problem gets solved?

In case it doesn't work again, can you please tell me your android version and tablet name?

 

I'll be waiting for your reply.

Have a nice day.

 

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

  • Author

Hi, @BiffardTannen.

 

Can you try reinstall the game and see if your problem gets solved?

In case it doesn't work again, can you please tell me your android version and tablet name?

 

I'll be waiting for your reply.

Have a nice day.

 

Kind regards, HappyMango.

 

I tried reinstall but doesnt work. General mobile etab5 android version 4.4.2

I tried reinstall but doesnt work. General mobile etab5 android version 4.4.2

 

Is it possible to upgrade your android version?

I've been told that similar problems to yours have been occurred from many players who uses android version 4.4.2.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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