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New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
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Hastjt
in Resolved General Support

Featured Replies

Oi! Estou com problemas para receber e-mail do Exchange com senha, o e-mail não chega

Oi! Estou com problemas para receber e-mail do Exchange com senha, o e-mail não chega

 

Hi, @HasTJT.

 

I'm sorry for the inconvenience.

First, I want to note that it could take up to 30 minutes to 1 hour in order to receive a mail.

 

Can you try the following procedure and see if you receive an email.

1. Check the junk mail page and check if the sent mail is inside.

2. Use Chrome or Firefox when opening the dashboard and send the mail.

 

I'll be waiting for your reply.

Have a nice day.

 

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

  • Author

I did all the procedures, and it's been 1 hour and it didn't arrive!

I did all the procedures, and it's been 1 hour and it didn't arrive!

 

Can you try searching for an email with a title "pro team" in the searchbar?

I'll be waiting for your reply.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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