Crashing problems

[Weazul]

PRO Username: Weazul

Do you have active membership?: Yes

Your knowledge about PRO: Basic Knowledge

 

What have you done before the problem was there?

Picked my starter and just left Oaks lab

 

What have you already tried to solve the problem?

Restarting game.

 

Description and Message

My game keeps crashing after just playing for a few minutes. i dont really understand it that well. what can i do to fix it?

 

Here is the crash log, i put it in a .zip file and put it on mediafire

https://www.mediafire.com/download/7dejdaihdnsn0j7/2016-03-03_103830.zip

[Kairey]

do you have directx installed?

and turn on vsync and Limit FPS on option

[Spacemuffin]

It looks like you have DirectX installed based on it being your Module 2 in your error log.

 

How often is this happening? Because, as of the last 24hrs the servers have been attacked through DDOS and has caused the servers lag and does cause players to crash / dc from the server.

 

 

The basic standards to determine what is going wrong with the crashes though are as follows.

 

1. Check the Minimum System Requirements

If you have never played the game before on your system, it is crucial to double-check the system requirements to determine if your system can run the game.

 

2. Rule out Background Applications and Anti-Virus/Security Software

 

3. Do Not Use Two Sound Devices Simultaneously

If you have installed a PCI or USB sound card on your system (such as a Creative X-fi or Audigy sound card), please ensure that your motherboard's onboard sound card is disabled in the system BIOS. Having both installed may result in system instability - even if the secondary device is disabled in the Windows device manager. Please consult your motherboard's manual for instructions on editing BIOS settings.

 

4. Routers and Firewalls Can Also Cause Crashes

Check the Router and Router Firmware Issues topic to make sure that your router is properly configured and that you are running the best possible firmware version available. If your router is not configured correctly, it can cause crashes in many games.

Firewalls can also lead to crashes depending on the way they are configured.

 

5. Mss32.dll (Miles Sound System)

Other PC games may install the Mss32.dll file in your C:\Windows\System32 directory. This can lead to the game crashing because the Mss32.dll file in your Windows folder is conflicting with the file located in the game's directory. Please see the The MSS DLL is incorrectly installed in the Windows System directory topic for instructions on how to remove the file from your System32 directory.