Squadzzz Posted March 5, 2016 Share Posted March 5, 2016 PRO Username: SquadzzZ Do you have active membership?: No Your knowledge about PRO: Beginner What have you done before the problem was there? Started the Game What have you already tried to solve the problem? Description and Message I started playing on PRO but after ~10 mins of playtime it crashed. That happens everytime I play. Im not good in understanding crashes on such a level. As far as I can tell its a problem with the ATI directx x64 dll but I dont really know what is causing the problem. If you could help me out that would be much apprechiated. Greetings form Germany Lukas FIX: https://pokemonrevolution.net/forum/viewtopic.php?f=14&t=14688 Edit: Something tells me you need a error report.... Welp I goofed but here you go: Unity Player [version: Unity 5.3.1f1_cc9cbbcc37b4] atidxx64.dll caused an Access Violation (0xc0000005) in module atidxx64.dll at 0033:8337b77e. Error occurred at 2016-03-05_035724. C:\Users\Lukas\Desktop\Pokemon Revolution Online\PRO64_93_3.exe, run by Lukas. 46% memory in use. 8141 MB physical memory [4352 MB free]. 16333 MB paging file [10209 MB free]. 134217728 MB user address space [134216438 MB free]. Read from location 00000000 caused an access violation. Context: RDI: 0x00000000 RSI: 0x00000000 RAX: 0x00000000 RBX: 0x0f003760 RCX: 0x00000000 RDX: 0x2a142e00 RIP: 0x8337b77e RBP: 0x00000000 SegCs: 0x00000033 EFlags: 0x00010282 RSP: 0x08f5f910 SegSs: 0x0000002b R8: 0x0f003768 R9: 0x2a142e00 R10: 0x0f003768 R11: 0x0f003768 R12: 0x00000100 R13: 0x00000000 R14: 0x08f5f9d0 R15: 0x2a142f00 Bytes at CS:EIP: 48 8b 00 48 03 01 48 99 48 2b c2 48 d1 f8 4c 3b Stack: 0x08f5f910: 08f5f9a8 00000000 83377acd 00007ffe .........z7..... 0x08f5f920: 207d6e90 00000000 08d4d930 00000000 .n} ....0....... 0x08f5f930: 00000000 00000000 00000000 00000000 ................ 0x08f5f940: 00000000 00000000 08dbac10 00000000 ................ 0x08f5f950: 08dbac90 00000000 8337bff6 00007ffe ..........7..... 0x08f5f960: 08f5f9d0 00000000 2a142e00 00000000 ...........*.... 0x08f5f970: 0f003750 00000000 80070057 00000000 P7......W....... 0x08f5f980: fffffffe ffffffff 08dbac90 00000000 ................ 0x08f5f990: 83308530 00007ffe 08d4d930 00000000 0.0.....0....... 0x08f5f9a0: 208deef0 00000000 833770ff 00007ffe ... .....p7..... 0x08f5f9b0: 08d4c8d0 00000000 00000000 00000000 ................ 0x08f5f9c0: 00000000 00000000 208deef0 00000000 ........... .... 0x08f5f9d0: 2a142e00 00000000 00000100 00000000 ...*............ 0x08f5f9e0: 00000000 00000000 00000000 00000000 ................ 0x08f5f9f0: 00000000 00000000 208deef0 00000000 ........... .... 0x08f5fa00: 208deef0 00000000 833772a5 00007ffe ... .....r7..... 0x08f5fa10: 0000004b 00000000 8337850a 00007ffe K.........7..... 0x08f5fa20: 00000000 00000000 01010003 00000000 ................ 0x08f5fa30: 00000002 00000000 08d48ed0 00000000 ................ 0x08f5fa40: 208deef0 00000000 83378238 00007ffe ... ....8.7..... 0x08f5fa50: 208deef0 00000000 00000000 00000000 ... ............ 0x08f5fa60: 0000004b 00000000 83370084 00007ffe K.........7..... 0x08f5fa70: 00000000 00000000 83995279 00000000 ........yR...... 0x08f5fa80: 00000000 00000000 08d48ed0 00000000 ................ 0x08f5fa90: 08cd0890 00000000 8336ffb8 00007ffe ..........6..... 0x08f5faa0: 2a142e00 00000000 00000100 00000000 ...*............ 0x08f5fab0: 129d1f60 00000000 0001d3a0 00000000 `............... 0x08f5fac0: 00000000 00000000 00000000 00000000 ................ 0x08f5fad0: 00000000 00000000 00000000 00000000 ................ 0x08f5fae0: 00000000 00000000 00000000 00000000 ................ 0x08f5faf0: 00000000 00000000 08cd4920 00000000 ........ I...... 0x08f5fb00: 832f3df0 00007ffe 00000000 00000000 .=/............. 0x08f5fb10: 00000000 00000000 83378176 00007ffe ........v.7..... 0x08f5fb20: 2a142e00 00000000 00000000 00000000 ...*............ 0x08f5fb30: 08cd49e0 00000000 00000000 00000000 .I.............. 0x08f5fb40: fffffffe ffffffff 577a975a 00007ffe ........Z.zW.... 0x08f5fb50: 00000001 00000000 833780e4 00007ffe ..........7..... 0x08f5fb60: 208deef0 00000000 1305a680 00000000 ... ............ 0x08f5fb70: 1305a6b0 00000000 577a3e42 00007ffe ........B>zW.... 0x08f5fb80: 208deef0 00000000 8337785e 00007ffe ... ....^x7..... 0x08f5fb90: 207d7a90 00000000 00000000 00000000 .z} ............ 0x08f5fba0: 08f5fba0 00000000 08f5fba0 00000000 ................ 0x08f5fbb0: fffffffe ffffffff 00000000 00000000 ................ 0x08f5fbc0: 207d7a90 00000000 83377754 00007ffe .z} ....Tw7..... 0x08f5fbd0: 207d7a90 00000000 00000001 00000000 .z} ............ 0x08f5fbe0: 00000000 00000000 08cd0000 00000000 ................ 0x08f5fbf0: 20b4af60 00000000 832fea18 00007ffe `.. ....../..... 0x08f5fc00: 207d7a90 00000000 00000000 00000000 .z} ............ 0x08f5fc10: 00000000 00000000 00000000 00000000 ................ 0x08f5fc20: 00000000 00000000 83306d36 00007ffe ........6m0..... 0x08f5fc30: 20ab98c0 00000000 838dfed8 00007ffe ... ............ 0x08f5fc40: 1305a680 00000000 00000000 00000000 ................ 0x08f5fc50: 00000000 00000000 832f67d5 00007ffe .........g/..... 0x08f5fc60: 20ab98c0 00000000 08d48ed0 00000000 ... ............ 0x08f5fc70: 08cdec00 00000000 00000000 00000000 ................ 0x08f5fc80: 00000000 00000000 00000000 00000000 ................ 0x08f5fc90: 00000000 00000000 838de05f 00007ffe ........_....... 0x08f5fca0: 08cdec00 00000000 00000000 00000000 ................ 0x08f5fcb0: 05c44d60 00000000 05c46570 00000000 `M......pe...... 0x08f5fcc0: 00000000 00000000 839a5d2b 00007ffe ........+]...... 0x08f5fcd0: 00000000 00000000 05c44d60 00000000 ........`M...... 0x08f5fce0: 00000000 00000000 05c44d60 00000000 ........`M...... 0x08f5fcf0: 00000000 00000000 839a5ed2 00007ffe .........^...... 0x08f5fd00: 00000000 00007ffe 00000000 00000000 ................ 0x08f5fd10: 00000000 00000000 00000000 00000000 ................ 0x08f5fd20: 05c44d60 00000000 889e2d92 00007ffe `M.......-...... 0x08f5fd30: 839a5dd0 00007ffe 05c44d60 00000000 .]......`M...... 0x08f5fd40: 00000000 00000000 00000000 00000000 ................ 0x08f5fd50: 839a5dd0 00007ffe 8ab49f64 00007ffe .]......d....... 0x08f5fd60: 889e2d70 00007ffe 00000000 00000000 p-.............. 0x08f5fd70: 00000000 00000000 00000000 00000000 ................ 0x08f5fd80: 00000000 00000000 876c0180 00007ffe ..........l..... 0x08f5fd90: 08f5ea90 00000000 08f5ea90 00000000 ................ 0x08f5fda0: 00000000 00000000 00000000 00000000 ................ 0x08f5fdb0: 00000000 00000000 00000000 00000000 ................ 0x08f5fdc0: 00000000 00000000 00000000 00000000 ................ 0x08f5fdd0: 00000000 00000000 00000000 00000000 ................ 0x08f5fde0: 00000000 00000000 00000000 00000000 ................ 0x08f5fdf0: 00000000 00000000 00000000 00000000 ................ 0x08f5fe00: 00000000 00000000 00000000 00000000 ................ 0x08f5fe10: 00000000 00000000 00000000 00000000 ................ 0x08f5fe20: 00000000 00000000 00000000 00000000 ................ 0x08f5fe30: 00000000 00000000 00000000 00000000 ................ 0x08f5fe40: 00000000 00000000 00000000 00000000 ................ 0x08f5fe50: 00000000 00000000 00000000 00000000 ................ 0x08f5fe60: 00000000 00000000 00000000 00000000 ................ 0x08f5fe70: 00000000 00000000 00000000 00000000 ................ 0x08f5fe80: 00000000 00000000 00000000 00000000 ................ 0x08f5fe90: 00000000 00000000 00000000 00000000 ................ 0x08f5fea0: 00000000 00000000 00000000 00000000 ................ 0x08f5feb0: 00000000 00000000 00000000 00000000 ................ 0x08f5fec0: 00000000 00000000 00000000 00000000 ................ 0x08f5fed0: 00000000 00000000 00000000 00000000 ................ 0x08f5fee0: 00000000 00000000 00000000 00000000 ................ 0x08f5fef0: 00000000 00000000 00000000 00000000 ................ 0x08f5ff00: 00000000 00000000 00000000 00000000 ................ 0x08f5ff10: 00000000 00000000 00000000 00000000 ................ 0x08f5ff20: 00000000 00000000 00000000 00000000 ................ 0x08f5ff30: 00000000 00000000 00000000 00000000 ................ 0x08f5ff40: 00000000 00000000 00000000 00000000 ................ 0x08f5ff50: 00000000 00000000 00000000 00000000 ................ 0x08f5ff60: 00000000 00000000 00000000 00000000 ................ 0x08f5ff70: 00000000 00000000 00000000 00000000 ................ 0x08f5ff80: 00000000 00000000 00000000 00000000 ................ 0x08f5ff90: 00000000 00000000 00000000 00000000 ................ 0x08f5ffa0: 00000000 00000000 00000000 00000000 ................ 0x08f5ffb0: 00000000 00000000 00000000 00000000 ................ 0x08f5ffc0: 00000000 00000000 00000000 00000000 ................ 0x08f5ffd0: 00000000 00000000 00000000 00000000 ................ 0x08f5ffe0: 00000000 00000000 00000000 00000000 ................ 0x08f5fff0: 00000000 00000000 00000000 00000000 ................ Module 1 C:\WINDOWS\SYSTEM32\xinput1_3.dll Image Base: 0x00400000 Image Size: 0x0001e000 File Size: 107368 File Time: 2007-04-04_185422 Version: Company: Microsoft Corporation Product: Microsoft® DirectX for Windows® FileDesc: Microsoft Common Controller API FileVer: 9.18.944.0 ProdVer: 9.18.944.0 Module 2 C:\WINDOWS\SYSTEM32\sfc.dll Image Base: 0x80000000 Image Size: 0x00003000 File Size: 3072 File Time: 2015-07-10_120000 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows File Protection FileVer: 10.0.10240.16384 ProdVer: 10.0.10240.16384 Module 3 C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9158_none_08e47e47a83d53d6\MSVCR90.dll Image Base: 0x719c0000 Image Size: 0x000a3000 File Size: 642192 File Time: 2015-07-10_120038 Version: Company: Microsoft Corporation Product: Microsoft® Visual Studio® 2008 FileDesc: Microsoft® C Runtime Library FileVer: 9.0.30729.9158 ProdVer: 9.0.30729.9158 == [end of error.log] == Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/ Share on other sites More sharing options...
Moonmoon Posted March 5, 2016 Share Posted March 5, 2016 Re: Repeated Crashes of same nature <t>what is the current operating system that you are using to run PRO on?</t> Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/#findComment-116732 Share on other sites More sharing options...
Squadzzz Posted March 5, 2016 Author Share Posted March 5, 2016 Re: Repeated Crashes of same nature <t>That would be Windows 10<br/> <br/> I am using Windows 7 compatibilitymode right now though.</t> Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/#findComment-116733 Share on other sites More sharing options...
Spacemuffin Posted March 5, 2016 Share Posted March 5, 2016 Re: Repeated Crashes of same nature <t>Greetings Lukas,<br/> <br/> Some simple questions to help us understand what is going on. <br/> <br/> The basic standards to determine what is going wrong with the crashes though are as follows.<br/> <br/> 1. Check the Minimum System Requirements<br/> If you have never played the game before on your system, it is crucial to double-check the system requirements to determine if your system can run the game. <br/> <br/> 2. Rule out Background Applications and Anti-Virus/Security Software<br/> <br/> 3. Do Not Use Two Sound Devices Simultaneously<br/> If you have installed a PCI or USB sound card on your system (such as a Creative X-fi or Audigy sound card), please ensure that your motherboard's onboard sound card is disabled in the system BIOS. Having both installed may result in system instability - even if the secondary device is disabled in the Windows device manager. Please consult your motherboard's manual for instructions on editing BIOS settings.<br/> <br/> 4. Routers and Firewalls Can Also Cause Crashes<br/> Check the Router and Router Firmware Issues topic to make sure that your router is properly configured and that you are running the best possible firmware version available. If your router is not configured correctly, it can cause crashes in many games.<br/> Firewalls can also lead to crashes depending on the way they are configured. <br/> <br/> 5. Mss32.dll (Miles Sound System)<br/> Other PC games may install the Mss32.dll file in your C:\Windows\System32 directory. This can lead to the game crashing because the Mss32.dll file in your Windows folder is conflicting with the file located in the game's directory. Please see the The MSS DLL is incorrectly installed in the Windows System directory topic for instructions on how to remove the file from your System32 directory.<br/> <br/> If it really is a directx issue. I suggest trying to revert to an earlier directx.</t> General Support | Discord | Bug Resolution Center | Game Guides | Suggestions Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/#findComment-116734 Share on other sites More sharing options...
Squadzzz Posted March 5, 2016 Author Share Posted March 5, 2016 Re: Repeated Crashes of same nature <t>Gonna look into those but already can give a check on 1 and 3</t> Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/#findComment-116735 Share on other sites More sharing options...
Moonmoon Posted March 5, 2016 Share Posted March 5, 2016 Re: Repeated Crashes of same nature <r>I suggest using this link to help you - <URL url="https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=14738"><LINK_TEXT text="https://pokemonrevolution.net/Fo ... 16&t=14738">https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=14738</LINK_TEXT></URL></r> Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/#findComment-116736 Share on other sites More sharing options...
Squadzzz Posted March 5, 2016 Author Share Posted March 5, 2016 Re: Repeated Crashes of same nature <t>So I tryed backround programms It didnt work. Turned off firewall that didnt work and there was no mss32.dll in my System 32 folder. Im wanted to try MoonMoon sugestion next but I cant login right now. I'll give feedback as soon as I can login.</t> Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/#findComment-116737 Share on other sites More sharing options...
Squadzzz Posted March 7, 2016 Author Share Posted March 7, 2016 Re: Repeated Crashes of same nature <t>So I played for ~2 Hours with no crashes what so ever. Thanks to MoonMoon for the link :)</t> Link to comment https://pokemonrevolution.net/forum/topic/15725-solvedsolution-up-top-repeated-crashes-because-of-win-10dx12/#findComment-116738 Share on other sites More sharing options...
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