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pokemon missing after done gengarite quest

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I think I have lost some Level 100 pokemons after doing the mega gengar quest due to a bug. Can you guys help me restore my pokemons back?

not sure if there is other more, but 1 is this one as it is in my party and another is alomomola lvl100 (which i remember)
image.png

Edited by smallboy

5 hours ago, smallboy said:

I think I have lost some Level 100 pokemons after doing the mega gengar quest due to a bug. Can you guys help me restore my pokemons back?

not sure if there is other more, but 1 is this one as it is in my party and another is alomomola lvl1 (which i remember)
image.png

 

Hi, @smallboy

 

I'm sorry for the inconvenience.

 

I checked your database and found that you have lost banette and alomomola.

I have contacted the DEV Team to look into your issue.

In the meantime, please be patient.

I'll let you know as soon as possible, when I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

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11 hours ago, smallboy said:

I think I have lost some Level 100 pokemons after doing the mega gengar quest due to a bug. Can you guys help me restore my pokemons back?

not sure if there is other more, but 1 is this one as it is in my party and another is alomomola lvl100 (which i remember)
image.png

 

I have recovered both of your pokemons.

It should be placed at the last slot of your PC.

 

Also, can you verify if you have banettite in your bag?

I'll be waiting for your reply.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

  • Author
26 minutes ago, HappyMango said:

 

I have recovered both of your pokemons.

It should be placed at the last slot of your PC.

 

Also, can you verify if you have banettite in your bag?

I'll be waiting for your reply.

hello, thank you for the restoration, yeah banettite is in my bag, thanks for the help ^_^

Just now, smallboy said:

hello, thank you for the restoration, yeah banettite is in my bag, thanks for the help ^_^

 

I'm glad that your problems have been solved 🙂

I'll now be closing the thread.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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