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the new version is not being downloaded on my pc

Monz001
in Resolved General Support

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as the halloween event started, the game asked to update the version..but as i clicked the update thingy, its not getting updated 😞 what should i do?

17 minutes ago, monz001 said:

as the halloween event started, the game asked to update the version..but as i clicked the update thingy, its not getting updated 😞 what should i do?

 

Hi, @monz001

 

Can you try the following procedure and see if you can download the game and start it.

1. Delete all the PRO related files

2. Flush the trash bin

3. Re-download the game in the following link

 

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

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  • Author

yea it worked. thankyou so much

2 minutes ago, monz001 said:

yea it worked. thankyou so much

 

I'm glad that your problems have been solved 🙂

I'll now be closing the thread. 

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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