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Lost my all 6 party pokemon including 2 legendaries in it when I trying to increase one of my pokes happiness


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Hi, it's Bellal here!

I've came here to report a bug which have vanished my 6 party pokemons which are in my party during doing a Pokemon happiness increasing process,(Note: this image is the only evidence which I got to show which r those pokes which I have lost)received_767046690741785.jpeg.efc2d9f7f5ddcd653b731e466073061b.jpeg let me tell you how it's happened. Down there when I was trying to making my Gardevoir happiest for mega bracelet so that I can have this halloween event mega genger garments.Screenshot_2020-10-10-11-03-28-29_03166c27d3c5d813bdf5fd78ab091c6c.jpg.1115b00e766257272964bb1424cf5607.jpg During doing this process I have lost my connection whale I was increasing my pokemon happiness and after reloging to the server I found out myself in genger event quest place. And when I came back I have hole new pokes in my party which r drag in my party directly from my pc.Screenshot_2020-10-10-10-39-47-68_03166c27d3c5d813bdf5fd78ab091c6c.jpg.7b5a4aa0f59571cd4e42c50221641435.jpg Hope my ss are helpful to find out what happened. Please help me to get back my pokemons, Thanks in advance.

2 hours ago, Bellal said:

Hi, it's Bellal here!

I've came here to report a bug which have vanished my 6 party pokemons which are in my party during doing a Pokemon happiness increasing process,(Note: this image is the only evidence which I got to show which r those pokes which I have lost)received_767046690741785.jpeg.efc2d9f7f5ddcd653b731e466073061b.jpeg let me tell you how it's happened. Down there when I was trying to making my Gardevoir happiest for mega bracelet so that I can have this halloween event mega genger garments.Screenshot_2020-10-10-11-03-28-29_03166c27d3c5d813bdf5fd78ab091c6c.jpg.1115b00e766257272964bb1424cf5607.jpg During doing this process I have lost my connection whale I was increasing my pokemon happiness and after reloging to the server I found out myself in genger event quest place. And when I came back I have hole new pokes in my party which r drag in my party directly from my pc.Screenshot_2020-10-10-10-39-47-68_03166c27d3c5d813bdf5fd78ab091c6c.jpg.7b5a4aa0f59571cd4e42c50221641435.jpg Hope my ss are helpful to find out what happened. Please help me to get back my pokemons, Thanks in advance.

 

Hi, @Bellal

 

I'm sorry for the inconvenience.

I have forwarded the following issue to the corresponding Staff Team to look into your issues.

In the meantime, please be patient.

I'll let you know as soon as possible, when I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

I have recovered your 6 pokemons.

Swampert, Chansey, Volcanion, Gardevoir, Ralts and Mew.

 

It should be placed at the last slot of your PC.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

I'm glad that your problems have been solved 🙂

I'll now be closing the thread.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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