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Hello, i lost my pokemons in the gengarite quest, i heard that many people also lost their pokemons, i lost a manaphy, blissey, salamence, charizard and a kadabra, all lvl 100, only kadabra lvl 72 or 73 if i'm not mistaken, i hope you fix this bug and be able to return my pokemon and other people who were also a victim of it.

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2 hours ago, TiaMile said:

Hello, i lost my pokemons in the gengarite quest, i heard that many people also lost their pokemons, i lost a manaphy, blissey, salamence, charizard and a kadabra, all lvl 100, only kadabra lvl 72 or 73 if i'm not mistaken, i hope you fix this bug and be able to return my pokemon and other people who were also a victim of it.

 

Hi, @TiaMile

 

I'm sorry for the inconvenience.

I have contacted the corresponding Staff Team to into your issue.

In the meantime, please be patient.

I'll let you know asap when I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

 

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Please do not contact staff members for private support

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On 10/12/2020 at 12:34 PM, TiaMile said:

Hello, i lost my pokemons in the gengarite quest, i heard that many people also lost their pokemons, i lost a manaphy, blissey, salamence, charizard and a kadabra, all lvl 100, only kadabra lvl 72 or 73 if i'm not mistaken, i hope you fix this bug and be able to return my pokemon and other people who were also a victim of it.

 

I have recovered your pokemons.

It should be placed at the last slot of your PC.

Can you check and tell me if all of the pokemons have returned?

I'll be waiting for your reply.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

6 hours ago, HappyMango said:

 

I have recovered your pokemons.

It should be placed at the last slot of your PC.

Can you check and tell me if all of the pokemons have returned?

I'll be waiting for your reply.

the pokemons have returned, thank you very much ❤️ 🙂

5 hours ago, TiaMile said:

the pokemons have returned, thank you very much ❤️ 🙂

 

I'm glad that your problems have been solved 🙂

I'll now be closing the thread.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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